S&H | Return
At this time, we are only accepting orders from residents that live in the U.S.A. and Canada.
All orders are shipped via UPS Ground. The shipping rate to the contiguous 48 U.S. states is $10. The shipping rate to Alaska and Hawaii is $25. Orders for Canada are charged a flat rate $20 fee for UPS expedited shipping and a Canadian Surcharge to cover all GST, HST, Duty and Brokerage. Canadian customers will not incur any additional charges upon delivery.
Please allow 3-5 business days for order processing and verification, and an additional 7-10 business days for delivery. specials and accessories may ship separately. Please note that if your items are shipped separately, you may receive multiple tracking number emails. We are not responsible for any lost, stolen, or damaged shipments. All shipments are insured, and the buyer assumes all responsibilities of claims made with the shipping carrier.
Olympian will gladly exchange an item for online store credit. Before sending the item back, please fill out the return form found in your order shipment confirmation within 2 days of receipt of your shipment. Packages sent without first contacting us will not be accepted. Items to be exchanged must be returned in perfect, new condition with all original tags attached. Olympian must receive the returned item within 7 days of return authorization.
For any returned items, you will not be refunded the original cost of shipping, and you are responsible for the cost of the return shipping. Olympian does not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to Olympian.
Olympian does not allow cancellations once the order has been placed. All orders are final and cannot be changed after submission. We do our best to ship all packages within 14 days. In the event that your order has not shipped within 14 days, you may reach out to customer service to request a cancellation.